Special Health Programs ― Care Management

Keystone First – CHIP has special programs to help your child get and stay healthy. Your child does not need a referral for any of these programs. If your child has one of the conditions listed below, you can join one of our special programs.

What conditions do you have programs for?

What can these programs do for me and my child?

These programs can help you and your child learn more about your child’s condition. They can help you and your child manage their condition. They may improve you and your child’s quality of life.

A care manager will manage your child’s care. They will send you information about your child’s condition. A care manager will also call you to find out how you and your child are doing. They will help your child to get program services.

How can I join one of these programs?

You can join any of these programs by any one of these ways:

  1. Log in to the Enrollee portal and go to Enroll in a Special Program.
  2. Call care management at 1-844-377-2447 (TTY 711).
  3. Your child’s PCP (primary care provider), specialist, or other health care provider may also talk to you about becoming a part of the program. He or she can call us to have you join.
  4. We may see from your child’s health history that your family might benefit from the program. We will send you information in the mail about what to do to enroll in the program.

How to leave a program

You can tell us on the phone or in writing if you no longer want to be a part of a program.

  • Call: 1-844-377-2447 (TTY 711)
  • Mail:
    Enrollee Services
    Keystone First – CHIP
    P.O. Box 211413
    Eagan, MN 55121

Leaving a program will not change your benefits. It will also not change the way Keystone First – CHIP treats you.

Questions?

If you have any questions about our special care management programs, or do not want to be a part of these programs, please call us at 1-844-377-2447 (TTY 711) or write to:
Enrollee Services
Keystone First – CHIP
P.O. Box 211413
Eagan, MN 55121