Enrollees

Welcome to Keystone First – CHIP. Thank you for choosing Keystone First – CHIP for your child.  We are happy to have your child as an Enrollee. If you cannot find the information you are looking for on the website or in the Enrollee handbook (PDF) you can:

•  Visit the Keystone First – CHIP Enrollee Portal.
•  Call Enrollee Services at 1-844-472-2447 (TTY 711) to talk to an Enrollee Services Representative.
•  Call the Keystone First – CHIP Nurse Call Line at 1-877-625-2447.

Information in other languages and formats

Keystone First – CHIP is committed to serving all our Enrollees.

Keystone First – CHIP can provide information in languages other than English at no cost to you. Keystone First – CHIP can also provide information in other formats such as compact disc, Braille, large print, DVD, electronic communication, and other formats, if necessary, at no cost to you. Please contact Enrollee Services at 1-844-472-2447 (TTY 711) to ask for any help you need.

Keystone First – CHIP will also provide an interpreter, including for American Sign Language or TTY services, if you do not speak or understand English or are deaf or hard of hearing. These services are available at no cost to you. If you need an interpreter, call Enrollee Services at 1-844-472-2447 (TTY 711) and Enrollee Services will connect you with the interpreter service that meets your needs. For TTY services, call our specialized number at 711.