Contact Us

By email:

If you have a question about Keystone First – CHIP or your benefits, use our secure contact form

Contact us

By mail

Keystone First – CHIP
200 Stevens Drive
Philadelphia, PA 19113 

By telephone

Enrollee Services
1-844-472-2447
TTY: 711

• From now through June 30, 2025, Enrollee services is available Monday through Friday, from 8 a.m. to 6 p.m. 
• Beginning on July 1, 2025, Enrollee Services is available 24 hours a day, 7 days a week.

Provider Services
1-800-521-6007