Special Needs

Keystone First – CHIP wants to make sure all our Enrollees get the care they need. We have trained case managers that help our Enrollees with special needs have access to the care they need. The case managers help Enrollees with physical or behavioral disabilities, complex or chronic illnesses, and other special needs. Keystone First – CHIP understands that you and your family may need help with issues that may not be directly related to your child’s health care needs. Keystone First – CHIP can assist you with finding programs and agencies in the community that can help you and your family address these needs. If you think you or someone in your family has a special need and would like Keystone First – CHIP to help you, please contact them by calling 1-844-377-2447 (TTY 711). Staff are available Monday through Thursday from 8:00 a.m. to 7:00 p.m. and Friday from 8:00 a.m. to 6:30 p.m. If you need assistance when staff are not available, you may call 1-844-472-2447 (TTY 711).